Triple Your Sales Conversions via Conversations

Personalize Your Communication with your Customers across Multiple Channels

Your customer support cannot look weak. When your customers are trying to communicate with you via Whatsapp & Telegram, while you're expecting them to write you an email is hurting your conversion rate.

You should engage with them where they’re available, to resolve issues, sell your products & services, make them happy & retain them. 

But you don't have all the time in the world to check their texts across multiple channels (I know, I understand)

Say Hi to PipeOne

Pipeone.me helps you communicate with your customers 1:1, and as well as broadcast your marketing messages via Live Chat, SMS, WhatsApp, Telegram, Instagram, and more.

PRODUCT HIGHLIGHTS

  • Timeline View of Customer Data
  • Built-in Customer CRM & Converse with a QR Code
  • Alternative to: Jivochat, Octadesk
  • Best for SMBs, E-commerce, Marketing & Sales Teams

Connect one (or) multiple Channels from your dashboard to get started with using Pipeone.

From the time your channels are integrated, you can send & receive messages from your customers and new leads. You can also bulk import contacts with a couple of clicks.

Pipeone helps you unify all of your customer conversations across multiple channels under individual customer profiles in a timeline view.

With a bird's-eye view of all the conversations, you can easily track all the conversations, make internal notes, or assign them to a relevant agent in seconds.

Turn your visitors into leads with the in-chat forms on your website(s). Your probable customers can start chatting with you by simply scanning a QR code.

Of course, you cannot be online all the time to respond to the queries. Set up auto-responders to instantly engage with your inbound messages & sales inquiries.

Create workflows to auto-assign customer conversations to respective agents in your team.

And the agents can add notes with key information to each contact. Understand your customers' needs better and leverage them to sell faster. 

Pipeone helps you segment your customers based on their chat history, special tags, groups, etc.

Instead of broadcasting an offer to all your customers (and praying to get sales), create customized offers & send them to specific customer segments, and you’ll have them buy from you instantly.

For instance, sending a Black Friday promotional offer on men's shoes only to men over 40.

Your customers might expect instant responses on a Sunday evening if you don't let them know your operating hours.

Set up business hours and let your auto-responders take care of the incoming queries when you are away, spending time with your friends and family.

Do you know who your active customers are? And when was the last time they engaged with you?

Pipeone's Dashboard will give you all that information so you can set up broadcast campaigns to re-engage those idle customers.

Collect feedback & suggestions via conversational surveys with your customers. It's time to start measuring your customer satisfaction score as well with the NPS surveys.

With Pipeone, you can manage multiple brands, a.k.a sub-accounts, from a single login. And you can invite agents to the respective workspaces.

Turn your conversations into conversions starting today with Pipeone's Limited Lifetime Deal.

Deal Highlights

  • Unlimited Contacts
  • Customer CRM
  • Team Management
  • All available and upcoming Channels
  • 1-to-1 Messaging
  • Bulk Messaging
  • Web Chat Widgets
  • Customer Service Management
  • Reports & Insights
  • Kanban View
  • Back-office Features
  • Triggers & Automation
  • Third-party messaging costs are not included (Eg: SMS, WhatsApp)
  • Future Updates and integrations of the respective plan are included
  • 60 days Refund policy



Reviews and Questions

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man-user

Sergio

1 year ago   |  verifed user Verified User

Hi, how do sub-accounts work? Would it be possible to resell customers? Thanks!


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man-user

David

1 year ago   |  verifed user Verified User

Hi! For WhatsApp integration, can we use web whatsap's QR code? We don't want to use the Official Cloud API.

Thanks!


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