Turn your Website into a Social Community, instantly

Make your website visitors stay longer, by letting them chat with each other

Your website visitors are going to bounce in less than 5 seconds, unless you engage them well.

Well, that’s not the real challenge. How do you make the users come back to your website again & again without having to spend a penny on remarketing ads?

One way is to publish more content, but how do you notify your recent content to those who bounced back & probably not visiting your website again?

What if I tell you that there’s a way you can get your visitors to come back over & over, without you having to do anything...

“Really? I’m sold. Show me the magic!”

Introducing Now4real

Now4real instantly transforms your website(s) into an online community where all your visitors can chat with each other real-time.

PRODUCT HIGHLIGHTS

Build a community without writing a single line of code
Alternative to: Chatwee
Page based chats, Visitor presence counters, Live page rankings, and Beautiful World maps
Best Suited for: Marketers, Website Owners, E-commerce Stores & Digital Agencies

Now4real can be easily integrated into your website using the ready-to-use widget.

And, the ready-made widget can be customized to match your brand colors, and you can choose the location of the chat widget

With the Now4real's well-documented API, Sky's the limit for customizing the user experience on your website

The easiest way to add Now4real to your website pages is to add a single line of code on the Header.

Once the widget is live, your visitors would see the no. of people viewing the page they are on in real-time.

The page counter shows how many people are in the foreground - not the ones who left the page or just opened in one of their tabs (I am typing this on my 25th tab. So I won’t be counted :-/)

And when the user's attention comes back to your website, the number goes up again, like I said earlier… REAL-TIME.

Now think of your E-commerce store (or) a membership site, where you’ve Now4real widget installed with their SSO (Single Sign-On) configured.

Your existing happy customers can chat with new visitors easily. There’s no better marketing than “Word of Mouth”, and it could not get any better than this.

And you, the Admin is going to monitor them all from your Exclusive Dashboard.

The dashboard also helps you monitor the user hours a.k.a watch time, concurrent viewers, chats etc. & moderate them from the backend.

You can also link more domains/subdomains and manage them to match site settings with the existing topology.

You can access the chat transcripts from the last 12 months and ban/manage users as & if needed.

Customers are paying Now4real $108 per year to use the Premium plan (SSO costs extra), to use the tool on every domain, capped at 2,000 hours per month.

Being a Genie-Us, you can avail the same plan with 5,000 viewing hours per month & 2 domains, for just $39 on a lifetime deal.

You can stack up to 5 codes and get 50,000 viewing hours per month for Unlimited Domains & Sub-domains for a lifetime.

With Now4real you can create instantly engaging communities where your visitors & customers can connect, and communicate with each other easily.

Skyrocket your Website Engagement Rate today!

Deal Highlights

Live Group Chats
Ready-made Chat widgets
Custom Message Duration
Unlimited Visitors
Unlimited Customers/Users
Unlimited Sub-domains
Real-time Analytics
GDPR Compliant
API Access
12 months historical data of Chat Transcripts
30 days refund policy

Alessandro

3 years ago Founder

Now4real keeps getting new exciting features! We have recently released a killer update, available to all SaaS Mantra customers: passwordless email login. Users can now login via email, in addition to social networks, and they don't even need to remember a password 🤩

Check out full details at https://medium.com/now4real/email-login-is-now-available-ba6452fac9cf

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2 years ago Founder

We are thrilled to announce that the new profanity filter has been released. And yes... it's included in all SaaS Mantra plans! Check it out: go to your Now4real Dashboard and navigate to section "Profanities and Filters" of your site settings.

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1 second ago Founder Verified Buyer verifed user Verified Buyer

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Question

3 years ago | verifed user Verified Buyer

Super Product Super Support

Thanks Alessandro for support and this great product.

Interaciton among customers allows visitors to share their experience with each other and also allows business owner to see real feeling idea of visitors.

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1 Reply

@question: Thanks!

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Rod

Great tool !

now4real offers a nice chat for realtime customers. I use it for LMS, so my students can chat together during their course sessions.

Setup is extremely simple (just one line of code). The team helps me for verifying manually the domain cuz I don't have access DNS and FTP as a Saas user :)

And then, I have added SSO (3 codes feature), so each student logged in can chat with his own nickname and his profile pic.

The widget is nicely customizable with colors, logo, etc..

Everything works perfectly ! Moreover you can edit the chat for being available for the whole website (if you have few customer at the same time OR if you have many many pages) or for each page (with its own current chat). It's really about the present time so each message is being removed few hours later, or few days or few weeks (according your choice).

Thanks for this tool !

Ulmeanu Adrian

An application that I recommend 100%

I have an online event site and this real-time chat application fits like a glove.

It is a bit of work on the part of authentication with API but it is well documented and can be implemented on the site ok.

The support team is professional and responds promptly to requests.

Overall, an application that I recommend 100%!

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Henry Hoe

So Cute! I love it!

Great for websites that are less "business" such as personal branding sites, community based sites and community based ecom sites. Any sites that people are passionate about and band together in a community is great for this.

Allows people to talk together instead of a strict looking customer live chat widget.

Really keen to know what's in their roadmap but they are not publishing a public one right now.

Downsides are, this tool is really in the early stage. The dashboard is boring, no wordpress plugin, lacking in proper tutorials. Nonetheless, installing this is easy if you wouldn't mind Googling up how to insert a piece of code in your website header.

I've made a quick video on YouTube on how it looks like. Check it out here.

https://youtu.be/B6Qnk3z5ouA

Bogdan

Very effective product

This is a very effective product, simple enough to deploy - but, requiring some skill to use the API mode. Alessandro is very detailed in his support and communication.

The concept itself is simple: keep your site visitors engaged, allow them to see each other and connect, all along providing analytics in the back end.

I am at Tier5 but considering to go higher.

Thank you Alessandro for a very promising product.

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@Bogdan: Thank you very much, Bo! Appreciate your support.

Eduard

2 years ago | verifed user Verified User

ciao Alessandro

the pricing model is quite special, considering that 2k hours could flow out only by 5 users that leave my website open on their chrome while working other tasks on their computers....

as this product is about interactions between visitors, you should link key metric to this element.

hope you reconsider, or i maybe i just do not understand the concept...

@Eduard:

Please consider that the viewing time is calculated only when your website is displayed in the foreground. So, if a user opens your website and works on other tasks, your website will go to the background, and the timer will stop.

In other words, the Viewing Time is the total time your users spend viewing the pages of your website in a given month for real. This is also a useful analytics that is not available in Google Analytics.

This reflects our cost structure. As long as the page is visible, we keep a connection open, to update the counters and the chat, and we pay cloud bandwidth for that. So, the pricing model is directly related to the cost model.

Mr. Gedanggoreng

Hi,

Beside group chat, does Now4Real have a private chat feature?

That surely will be a dealbreaker.

Thank you.

3 Replies

@Mr.: Private chats (one-to-one) will be made available out-of-the-box in the future. For now, you can achieve them with a bit of coding. The workflow would be like the below.

When 2 users need to go private, you send them to a new URL, dedicated to their private chat, and you use Custom Auth to make sure only those two users have access to that chat.

Rupesh

2 years ago

@Alessandro: Any update on a private chat feature? probable timeline to release this feature?

@Rupesh: Not yet, sorry. We are focusing on the features for which we received more requests. Out-of-the-box support for private chats will not probably come in 2023.

That being said, you can already achieve private chats with a bit of coding. The workflow would be like this:

See section "Protected chat where only some specific signed-in users can view and post messages" of this guide: https://now4real.com/custom-auth-doc/#sec-chat-use-cases

Itsonline2020

hey Alessandro

Hello how are you?

I am interested in buying full stack but I have few questions before jumping in the deal.

1) Can we reseller the service and create separate dashboards for clients?

2) Is white label available?

3) Is it possible to translate the chat widget's texts?

4) How well does this support RTL languages?

5) Does the software support writing in Arabic?

6) Where can I see your public roadmap?

Thanks

@itsonline2020: Thanks forr your questions. Please see the answers below:

=> Unfortunately no. There is only one dashboard per deal (account).

=> You can already change the logo and branding colors. But from a legal perspective, Now4real is the Data Controller (in GDPR terms). If you need Now4real to become the Data Processor, so that end users don't have a direct legal relationshio with Now4real, we have a white-label option, which is not part of this deal.

=> Sure. Several languages are already available but any new language can be added easily, thanks to this open-source project: https://github.com/now4real/localization

=> There's no support yet, but it's in our roadmap for when it become a hot topic from business perspective.

=> As above.

=> Sorry, we keep the roadmap private.

Vincent

2 years ago | verifed user Verified Buyer

Is it possible to have a webpage with now4real in it instead of a small logo and pop up as it is now? Is it possible to get a lerger size when using a tablet insrrad of keeping this small mobile size page discussion ?

@Vincent: Yes, you can emdeb the chat directly in your page and choose whatever size you want.

You simply need to define a div element in your page that acts as a container. Then, let Now4real know the id of the div. The Now4real chatbox will automatically adapt to the size of your div.

Let’s say you defined a div like this in your page:

...

You will simply need to add the container parameter to your widget object:

widget: {

container: 'n4r-wrapper'

}

Hello

The active example in this webpage is an interesting live test. I have added a few questions for you in it . Can you have a look ar my questions and light me about how it works when users want to speak different subject and when does a new discussion start or close, how it deals with long term discussion, ….

2 Replies

What if discussion is previous to authorised keeping date. Will it destroy the old part of discussion?

@Vincent: Messages disappear after their expiry (configurable between 1 minute and 4 weeks) or if the history goes above 50 messages (this limit will be removed in the future).

Conversations are not threaded. You have a single flow of messages for each pagechat. But you can reply to individual messages to keep context.

Ifyou want to have multiple topics or multiple languages , you can separate them into multiple pagechats. A pagechat is defined by its page context. By default, the page context is determined by the page URL. But you can define contexts freely. So, for example, you could define multiple topics in advance on the same page and implement your own switch between topics and/or languages.

Ali

Can you block prevent cursing etc? is there reporting? and own logo comes with a full white label plus customization?

@ali: The new profanity filter will be released in the next few weeks and will be available to all SaaS Mantra customers. Stay tuned.

Reporting done by other users will come later this year.

The use of your own logo is available starting fro Tier 3.

@ali: The new profanity filter has been released! 😄

Hello is it possible to connect my website and my app to my now for real account? Is it possible and is it adaptative to smartphobe?

5 Replies

@Vincent: Yes, you need to add your website to the Now4real Dashboard (https://dashboard.now4real.com) and verify it. Then, add the Now4real script to your pages (as explained at https://now4real.com/quickstart/).

The Now4real widget is responsive and automatically adapts to smartphones.

3 years ago

@Alessandro:

yes but my question was about a smartphone app. Can it be connected to my now4real account? I mean can Iink the users of my apple/android app to my now4real website account ? Ans is it possible with automatic connection they api? ( the registration would be the same than website°

@Vincent: Do you mean adding the Now4real chat to a mobile app? Now4real is for html/javascript apps. So, if it's a hybrid app, where you can include html pages, you can use it. At that point, with Custom Auth, you can share users between your apps.

@Alessandro: Thanks Alessandro. And what if I use Firebase for authentification? Would it work for an custom Auth?

@Vincent: If you are able to create a JWT token on the server side, based on Firebase authentication, you can easily achieve single sign-on.

Peter

3 years ago | verifed user Verified User

In Tier 10 how many users can you have? Can you have a user per domain with their own distinct login?

@Peter: No, every account has one Dashboard user only. You can't give separate logging to different users within the same account.

In Tier 10 is 100,000 viewing hours per month per domain?

@Peter: It's 100,000 viewing hours in total, across all domains.

What is meant by Domains and Subdomains? Is each domain be a separate Project or Brand or Client?

@Peter: It's Domains intended as Internet top-level domains. For example: google.com or nasa.gov. So, yes, you can consider them as different projects/brands/clients too. Subdomains are something like www.google.com, mail.google.com, etc.

Sumoling

Is white label available?

@Sumoling: Not as part of this deal. White label requires a different type of agreement. From a legal perspective, in GDPR terms, with white label you are the Data Controller and we are the Data Processor.

Feel free to get back to us at [email protected] if you want to provide more details on your scenario and discuss the possible options.

PLUrkSt@r

Hi, My use case is this. I have a food website with 100s of shops that promotes their own food menus. I am thinking of implementing this on each of their shop page so customers can chat with the individual page owner for the shop. But, how do we assign a Shop owner or someone with authority when there are 10s and 20s customers chatting at the same time?

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Another Question, can the customers in a particular page have a private chat with the owner of the shop page? There might be certain private information they want to talk like etc: Contact Number. Can they do that?

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@pLUrkSt@r: That would work perfectly. You can assign the Moderator role to the owner of each shop. They will appear with a badge of your choice (e.g. "shop owner") only for their shop.

You can do that from the Roles section in the site Settings within your Now4real Dashboard.

@pLUrkSt@r: Private chats are not directly supported, yet. You could implement them by creating URLs on the fly where only the owner and a specific user can access the chat. But it requires some coding.

@Alessandro: URL wise moderator possible OR Moderator for whole website only ?

@Rupesh: I confirm URL wise moderator is possible. You can configure URL paths for each moderator (see "Page Patterns" when adding a moderator).

Can you give some website address that sue your app in real life? Or do you have a website shown as an example of how it works and looks like?

I am interested in custom Auth tier.

thanks

@Vincent: It used to be on SaaS Mantra itself until a few weeks ago. I'll ask Sampath if he can reactivate it. In any case, you can play with the Now4real widget on our own site: now4real.com. It's the widget that appears in the bottom-left corner. On your sites, you can customize position, colors, etc. On our site, it uses social login; on your sites, you can user custom authentication to implement single sign-on.

@Alessandro: thanks. Can you tell me how it can deal with a multilaguage website? How I can deal with a chat that would be limited to register users? And how save and private are the data during the first months and after? thanks

@Vincent: The widget automatically appears in the browser language. Currently supported languages are: English, Spanish, Portuguese, German, French, Italian, Swedish, Polish, Bulgarian, and Romanian. We keep adding new languages and we are open to voluntary contributions. The Now4real language pack is an open-source project hosted on GitHub.

With Custom Auth, you can define exactly which users can or can't see and/or post to the chat. You do this via a JWT token, as explained here: https://now4real.com/custom-auth-doc/

Data are treated following the very strict GDPR European privacy law. Only the Publisher (site owner) and the authorized users have access to the data and only for a predefined time. Please find all the details at https://now4real.com/privacy-details/ and https://now4real.com/privacy/

@Alessandro: Last question. It seems that user has to be member of your community/website. Is that correct or am I wrong?

@Vincent: You have two options here.

If you use Now4real's social login, then a user can authenticate on one site and remain authenticated on other sites that use Now4real. In this sense, you can see them as part of the Now4real community.

On the other hand, if you use Custom Auth, you authenticate your own users and they can't use the same authentication on other sites that use Now4real. In this case, the community is restricted to your website.

Denise Otoni

My main issue with this deal is the fact that chat messages disappear after a while. To me, this is a deal breaker.

I'd like to use Now4Real as a real community, like Circle and others, where members can revisit their comments at any time and generate value.

Why does it not allow users to keep messages forever like other solutions?

7 Replies

@Dcruz: This is to stimulate fresh conversations and new instant communities every time. There are many solutions for hosting static permament comments, but real-time interaction is something different and more unique. It's a chat for users who are online at the same time. Furthermore, having ephemeral messages relaxes the need for manual moderation because messages disappear by themselves in any case.

We decided to set 4 weeks as the reasonable max amount of time a message can remain visible.

That being said, we are available to evaluate longer periods if there is an important business case. That would have impacts on our privacy policy too, where we declare how long we keep user data (and indefinite periods tend to be more difficult to manage with GDPR).

Daniel

@Alessandro: It would be great if you could make this optional, so admins could decide whether or not to keep messages. It would raise the your App to a new level, cause with your powerful API, we would able to build our own communities.

Furthermore, when users see zero messages, they think the site is not engaged or the thread is dead, which discourages them from participating... I have worked with communities for years, and this really does happen. When users see comments from others, they are more likely to participate.

This would also allow us to use Now4real as a support forum, where users can check old messages at any time.

If that's not possible, it would be great if you at least gave the admin the option to pick the messages that they would like to keep.

@Daniel: Thanks for your precious feedback. That would probably make sense. We are currently working on making the history fully available for the configured period (overcoming the current limit of max 50 messages in the past). When this is done, it will be possible to extend the period to any amount of time, potentially even years. We will probably reserve the extension over 1 month to white-label customers, so that they can provide their own privacy policy.

@Alessandro: wow, that would be a complete game changer! I'll get the whit label deal! Thank you very much. !

@Denise: Thank you for your feedback! For the sake of clarity, please consider that a white label deal is not currently available on SaaS Mantra. We usually manage white labeling on a per-customer base because it involves several legal steps in terms of contracts and GDPR.

@Alessandro: Oh, so SaasMantra users will not be able to use that feature? Could it at least be available to those who full stack this deal? =(

@Denise Otoni: We should distinguish between technical and legal aspects. From the technical perspective, we will add the possibility of going back in the chat history for users too (this is already supported for the admin, via the Now4real Dashboard). Once this is done, we must change our privacy policy, which now poses an upper limit of 1 month for public message visibility. That limit was the result of several legal considerations and was the best trade off. If we find out that extending that limit poses legal issues (especially going for an infinite time spam), we should delegate the privacy policy to our customers when they want a longer range and this can be done through what we call "white label", meaning that we become the Data Processor (in GDPR terms), while our customer is the Data Controller. Without white label, we both operate as autonomous Data Controllers (see clause 1.8 of https://now4real.com/privacy/).

On the other hand, if we decide with our legal consultants that we can expand the message visibility time spam without legal issues, we will be more than happy to extend this feature to all our customers, without requiring to go for a custom white label contract.

So, it's not a matter of giving or not that feature to SaaS Mantra users. It's a pure legal matter. We'll decide how to proceed with this at a later stage.

Eduardo

A question: in a store where the monitors with the screens on the site are turned on most of the time for consultation...

Is this deal valid? In addition, the virtual store attendants spent the day following them and consequently this will affect the viewing limits. what do you think?

@Eduardo: I'm not sure I fully understood. You mean a physical store with some monitors showing the products available?

Turn your Website into a Social Community, instantly

PRODUCT HIGHLIGHTS

Deal Highlights

Alessandro

Alessandro

Reviews and Questions

Question

Super Product Super Support

Alessandro

Rod

Great tool !

Ulmeanu Adrian

An application that I recommend 100%

Henry Hoe

So Cute! I love it!

Bogdan

Very effective product

Alessandro

Eduard

Alessandro

Mr. Gedanggoreng

Alessandro

Rupesh

Alessandro

Itsonline2020

Alessandro

Vincent

Alessandro

Vincent

Vincent

Alessandro

Ali

Alessandro

Alessandro

Vincent

Alessandro

Vincent

Alessandro

Vincent

Alessandro

Peter

Alessandro

Peter

Alessandro

Peter

Alessandro

Sumoling

Alessandro

PLUrkSt@r

PLUrkSt@r

Alessandro

Alessandro

Rupesh

Alessandro

Vincent

Alessandro

Vincent

Alessandro

Vincent

Alessandro

Denise Otoni

Alessandro

Daniel

Alessandro

Denise Otoni

Alessandro

Denise Otoni

Alessandro

Eduardo

Alessandro

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